TECHNICAL SERVICE
The technical service in the building is provided by Building Permits Services, which is responsible for repairs and troubleshooting in the building, answering questions about technical issues of the rented premises, and others.
Pro tip
Do you need some minor repairs or renovation works? Building Permits Services can provide handyman services or specialised maintenance services at an additional charge. They will use different technicians, not the ones that provide services for the whole building.
Reporting malfunctions
Have you noticed a malfunction? No reason to panic. All you have to do is report it via email or phone call, and we will do the rest.
In case of emergency, the Building Manager can be approached directly and the issue will be urgently addressed.
REPORTING A MALFUNCTION: STEP BY STEP
Notify the Building Manager about the malfuction either by email or a phone call.
A ticket is entered into an electronic malfuction register.
Depending on the importance and urgency of the problem, technical staff will suggest a time for the repair to take place and notify you.
If the repair is highly urgent or a malfunction occurs outside of working hours, contact the technician on duty at the phone number +40 0751 171 244. He can be contacted 24 hours a day.
Contact us
Do you wish to know more, or maybe need some help? Our team is waiting for you! Below you will find contact information about matters relating to this section.
Catalin
Tufan
The Asset Manager is in charge of general activities that regarding the tenants/building, coordinates and participates in the handover of the rented space, coordinates different events, contracts, tendering, renovation works.
Vlad
Taschina
The Team Leader Operations & Customer Care is in charge of the general operations for all the buildings from the portfolio, keeps a good relationship with all the tenants, coordinates the Building Managers’ and Asset Managers activities’, implements budgets and procedures.